Jim's feedback about Sena Motorola Q case

Here is the customer testimonial that I mentioned in my previous post:

Hello,

I just wanted to drop a line and say this is the "smartest" case I ever bought for a smart phone! Before I got my Motorola Q I had a Palm Treo 650 and I went through "case hell" with 5 cases I went through because either they didn't do the job or were "cheaply" made. I was using my Treo once and the phone "flew" right out of the case into the pavement because the top of the case wasn't sturdy and the case expanded TOO MUCH! The rubber case I had was impractical and I dropped the phone a couple of times because the rubber or silicone (whatever it is) was hard to put into a pocket and impossible to clip onto my belt. With the Q, I decided to REALLY do my homework. I poured through page after page on the web, and I saw the folks who were using a Sena case seemed to rave about the case! I called, Sena and Rhonda from your sales staff answered every ridiculous question I has with patience and a lot of respect. I honestly was never treated like that before and I appreciate that Rhonda REALLY knows her cases! I bought it.

For me, a case (a good case) is a necessity, not a luxury! Among what motivated me to write this testimonial are the following key points..

1. The stitching and the quality of the case REALLY stand out. Oh my God! This is quality!

2. The case is very tight upon first usage (may I suggest you put a warning label), but then loosens up enough to be able to remove the phone in about a week or so. I had to use an envelope knife a little bit, very carefully, with NO sharp edges, to get the Q out of the case. I suggest that people Clean the screen on their phones first BEFORE they slip the case in.

3. The way the flap flips on the bottom is a smart idea.

4. and finally... I love the Clip! That was a problem with most of the previous cases I used! Either they were too cheap and they would break (replacements - $6 or so) or they would be impractical. This clip is REALLY Strong and easy to use, and doesn't add any bulk.

My only reason I hesitated was because the case was around $50. You know what? It cost me more before! It cost me almost $150 and higher going through 5 cases! The $60 is well spent!

Thank you for your professionalism, your honesty, and your commitment to treat people like people, with courtesy. I am in sales myself and all I can say is I sure wish there were folks like you in my field!

And lastly, thank you Rhonda! You're great! Sena Cases = "Rhonda & excellent product"!

Sincerely,

Jim G.